This Privacy Policy explains how we collect and use your information when you visit or place an order on https://mrdeli.uk. We are Mr Deli, located at 136 South Road, Waterloo, L22 0ND. Our ICO registration number is ZC041589.

If you have any questions, you can contact us at privacy@mrdeli.uk.

1. What information we collect

We collect the following:

• Information you enter when placing an order

Your name, phone number, email address, delivery address (if needed), and your order details.

• Account information

If you create an account or log in with Google, we receive your name and email from Google.

• Payment information

We do not store your card details. Stripe processes all card payments. They may collect and store payment data on their systems.

• Automatic information

Our website collects basic technical data such as your IP address and browser type. We do not use tracking cookies or analytics tools.

2. How we use your information

We use your information to:

• Process your orders

• Contact you about your order if needed

• Create and manage your account

• Keep order history so you can view past orders

• Meet legal and financial record-keeping duties

We do not send marketing emails or messages.

3. Sharing your information

We do not sell your data or share it for marketing.

Your data may be shared with:

• Stripe, for processing card payments

• Service providers who help run our website and store data securely

We do not share your data with delivery partners, as all deliveries are handled in-house.

4. Legal basis for using your information

We use your information because:

• We need it to fulfil your order

• You choose to create an account

• We have a legal duty to keep financial records

5. How long we keep your information

We keep order records for up to 6 years as required by law.

We keep your account information until you ask us to delete it.

6. Cookies

We do not use tracking cookies, analytics cookies, or advertising cookies.

Only essential cookies may be used so the website can work properly.

7. Your rights

You have the right to:

• Access the information we hold about you

• Ask us to correct wrong information

• Ask us to delete your account

• Ask us to stop using your information in some cases

If you want to use any of these rights, email privacy@mrdeli.uk.

8. Payment security

All card details are handled by Stripe over a secure encrypted connection.

We never see or store your full card number.

9. Children

Our service is not aimed at children under 16.

We do not knowingly collect children’s data.

10. Changes to this policy

We may update this page if our practices change.

The latest version will always be on this website.